As you preview the course selections please note that each course can be designed to suit your needs. In addition to the individual courses we have the flexibility to combine courses or present keynote addresses on various topics. Inquire about a specialized training program for your organization.
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Leading Change
At the completion of this course, participants will be able to:
-Distinguish between change and transition.
-Identify the role of the supervisor in managing change.
-Describe four key actions manager can take to lead change.
Leading Change
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How to Motivate Others
At the completion of this course, participants will be able to:
-Define motivation.
-Describe findings from statistical research on motivation.
-Identify how to motivate employees.
-Understand how to use techques to create a motivating climate.
How to Motivate Others
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Effective Communications
At the completion of this course, participants will be able to:
-Use the key elements of effective communication: sending clear messages and using active listening.
-Describe how “walking the talk” can increase productivity.
-Engage in crucial conversations.
-Describe how to build productive working relationships.
Effective Communications
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Conflict Management and Resolution
At the completion of this course, participants will be able to:
-Describe the four sources of conflict.
-Identify how they typically manage conflict.
-Be aware of and use other conflict management styles.
-Apply a collaborative process for working through conflict.
Conflict Management
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